NOTE: Sub-communities is an enterprise only feature, we recommend you use Private Challenges instead.
See this article for general information about communities.
Sub-communities are essentially a platform within a platform, which contain their own challenges and ideas, and can be restricted to certain users and groups.
Typically, sub-communities are used to create a private area within a platform where challenges and ideas that are not intended for the whole organization can be discussed and evaluated. Some examples:
- An executive/management team might use a sub-community to collaborate on sensitive issues that are not appropriate for the wider user base.
- A marketing team might use a sub-community to brainstorm marketing initiatives that are of specific interest to that group or department only.
A sub-community may also be open to all members of a platform and merely act as a discrete area for a particular topic or event.
It's important to be aware of some limitations and differences between a community and a sub-community:
- A member of a sub-community is by definition also a member of the main community i.e. it is a hierarchical structure and sub-communities cannot exist as stand alone entities.
- A sub-community is a discrete collection of challenges and ideas and as such is essentially a distinct section within the main community.
- Ideas created within a sub-community can be moved to main community challenges but not vice versa.
- Sub-communities support only limited notification and publishing capabilities - they are invisible to the main community. This means activities that occur within a sub-community won't appear in activity and notification streams such as:
- The homepage activity stream
- Search results
- The journey board
- Email update notifications
- Weekly email digests
- If you require full platform functionality we recommend you use private challenges instead.
Create or Edit a Sub-Community
Admins can create and manage sub-communities at Admin->Modules->Sub Communities
The following settings define a sub-community:
- Sub-community name - the name of the sub-community
- Slug - the extension for the URL of the sub-community
- Sub-community access - this is where sub-communities can be restricted to certain user groups. To restrict access:
- Ensure you have already created a security group that contains the users you wish to grant access to
- Set the sub community access field to "Admins plus groups"
- In the Groups with access field select the groups(s) that will have access
- Click Create sub community or Update sub community
User Access to a Sub-Community
Users access sub-communities by clicking the drop down arrow next to their user name, if they belong to any sub-communities they will appear above a horizontal divider: